Return
If the purchased item does not fit or appeal to you, you can return it within the cancellation period without giving any reason to the following address:
Vecona Vintage, Adolf Todt-Str. 12, 65203 Wiesbaden, Germany.
The black jewellery box must not be damaged or pasted. Please wrap it in paper for the return shipment or use an outer box.
Exchange
If we are allowed to exchange something, please indicate the desired item and the size. We will then send the new package after receiving the return.
If we are allowed to exchange something, please indicate the desired item and the size. We will then send the new package after receiving the return.
Refund
If you do not wish to exchange an item, we will refund the purchase price including the shipping costs for the return shipment (within Germany) upon receipt of the return shipment. For shipments abroad, we will only refund the invoice amount for the items. The customer pays for the outward and return shipping. If you paid by bank transfer, please provide us with bank details.
If you do not wish to exchange an item, we will refund the purchase price including the shipping costs for the return shipment (within Germany) upon receipt of the return shipment. For shipments abroad, we will only refund the invoice amount for the items. The customer pays for the outward and return shipping. If you paid by bank transfer, please provide us with bank details.
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